How to Unsubscribe
If you decide to leave ChefRecipes, unsubscribing is a straightforward process that can be completed in just a few easy steps. We value your time and strive to make this transition as smooth as possible for you.
Send SMS
To initiate the cancellation of your subscription, simply follow the SMS cancellation details below.
Omantel
Send "UNSUB D" to 92348
Ooredoo
Send "UNSUB CHEF" to 90885
Confirmation
After sending the SMS, you will receive a confirmation message indicating that your subscription has been successfully cancelled. This ensures that your request has been processed without any delays.
Unsubscribed
Your subscription to ChefRecipes has been successfully cancelled. We hope to welcome you back in the future and appreciate the time you spent with us.
Refund Policy
At ChefRecipes, we are committed to ensuring your satisfaction. Our refund policy is designed to provide a risk-free streaming experience, allowing you to request refunds under specified conditions.
60-Day Right of Withdrawal
As per Oman telecommunications regulations, if a fee was charged for this service through Ooredoo or Omantel for a period of 60 days or less from the date of subscription, you have the right of withdrawal without the need to provide a reason and without incurring any penalty.
How to Request Refund
To exercise your right of withdrawal, you must notify our customer care team with a clear, unambiguous statement through email or by following your carrier's (Ooredoo/Omantel) specific refund procedures as regulated by TRA.
Required Information
Ensure that your refund request includes the following essential details:
- Complete contact information, including your full name, email address, and mobile number
- Carrier information (Ooredoo or Omantel) and subscription details, such as the service name and the date of subscription
- The payment method used for the subscription transaction
Processing Timeline
Refunds will be credited according to your carrier's refund mechanism. Once we receive your refund request, we will acknowledge it within 2 business days via email and process your refund within 7–10 business days as per TRA regulations.
Carrier Billing Refunds
If you have subscribed via carrier billing through Ooredoo or Omantel, you may be required to provide banking information to facilitate refund processing through your carrier's refund system.
TRA Consumer Protection
If you are unsatisfied with the refund process, you can contact TRA consumer support at 1000 (toll-free), WhatsApp 24222222, or email consumer@tra.gov.om for assistance. This refund policy complies with TRA regulations and our terms and conditions, which can be found here: Terms And Conditions
Need Help?
If you have any questions about unsubscribing or refunds, contact our support team:
support@chefrecipes-om.net